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The Most Important Tech Insights for Small to Medium Businesses in Spokane

Hey there, Spokane business owners! At Fisher’s Technology, we know that running a small or medium-sized business isn’t easy—especially when it comes to keeping up with technology. Whether you’re navigating cybersecurity threats, figuring out the best IT solutions, or just trying to stay ahead of the competition, we’ve got your back.

We’ve been helping businesses like yours across Spokane streamline operations, boost security, and embrace the latest tech. So, let’s dive into the most important IT trends, cybersecurity must-haves, and game-changing tech solutions that will keep your business running smoothly.

HIPAA compliance might seem daunting, but it’s an essential part of delivering safe, trustworthy care.

Keeping Up with Key IT Trends in Spokane

Technology is constantly evolving, and staying on top of the latest trends can give your business a serious edge. Here’s what we’re seeing in Spokane’s SMB tech landscape:

Cloud Computing and Remote Work Solutions

Gone are the days of bulky servers and limited access to company files. Cloud computing has transformed the way businesses operate, making remote work easier and collaboration smoother. Spokane businesses are turning to cloud-based platforms like Microsoft 365, Google Workspace, and AWS to stay connected from anywhere.

Why we love the cloud:

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  • Save Money – No more expensive hardware or maintenance costs.
  • Work from Anywhere – Whether your team is in Spokane or working remotely, cloud access keeps everyone on the same page.
  • Automatic Backups – Say goodbye to data loss worries with built-in recovery options.

AI & Automation: Work Smarter, Not Harder

We know time is money, and AI-powered solutions can take some of the workload off your plate. From AI-driven chatbots that handle customer service to automated invoicing that simplifies accounting, Spokane businesses are embracing AI to streamline processes and improve efficiency.

Where AI shines:

  • Faster Customer Support – Chatbots and virtual assistants provide instant responses.
  • Data-Driven Decisions – AI analyzes trends, helping you make smarter business moves.
  • Less Busy Work – Automate repetitive tasks so you can focus on growth.

The Power of IoT for Business Operations

The Internet of Things (IoT) isn’t just for smart homes—it’s revolutionizing Spokane businesses, too! With IoT, you can track inventory in real-time, monitor security systems remotely, and even optimize office energy use.

Some ways IoT can work for you:

  • Smart Office Devices – Control lighting, heating, and security with just a tap.
  • Automated Inventory Management – Sensors can notify you when stock is running low.
  • Fleet Tracking – Keep an eye on company vehicles and optimize delivery routes.
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Cybersecurity: A Must for Every Spokane Business

We can’t stress this enough—cyber threats are real, and they’re not just targeting big corporations. Spokane businesses are just as vulnerable, which is why cybersecurity should be a top priority.

Multi-Factor Authentication (MFA) & Strong Passwords

You wouldn’t leave your front door wide open, right? The same goes for your business’s digital security. MFA adds an extra layer of protection, ensuring that even if a password gets compromised, your data stays safe.

Security best practices we swear by:

  • Use Unique, Complex Passwords – And keep track of them with a password manager.
  • Enable MFA Everywhere – Emails, banking, and business accounts should have MFA activated.
  • Regular Security Audits – Make sure your systems are up-to-date and protected.

Endpoint Security & 24/7 Monitoring

Cybercriminals love targeting laptops, mobile devices, and company servers. That’s why we offer Managed Detection & Response (MDR) services, which provide real-time threat monitoring and rapid responses to cyber incidents.

With MDR, you get:

  • AI-powered security that detects threats before they become a problem.
  • 24/7 monitoring to keep your data safe around the clock.
  • Instant action to stop cyberattacks in their tracks.

Endpoint Security & 24/7 Monitoring

Did you know that 95% of cybersecurity breaches happen because of human error? That’s why we encourage all Spokane businesses to train their employees on recognizing phishing scams, spotting suspicious emails, and practicing safe online habits.

Data Backups & Disaster Recovery: Plan for the Unexpected

Power outages, cyberattacks, or accidental deletions—data loss happens. The good news? Having a solid backup strategy ensures your business keeps running no matter what.

We recommend:

  • Cloud-based backups that automatically save important files.
  • Regular testing of your disaster recovery plan so you’re prepared.
  • Redundant storage solutions to prevent downtime.

How Managed IT Services Keep Spokane Businesses Running Smoothly

Tech issues happen. But instead of spending time troubleshooting problems yourself, why not let an IT expert handle it? That’s where Managed IT Services come in!

At Fisher’s Technology, we provide:

  • 24/7 IT support – We’re here whenever you need us.
  • Proactive system monitoring – Fixing problems before they become disasters.
  • Compliance and security management – Keeping your business safe and compliant with industry regulations.
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Smart Tech Investments That Give Spokane SMBs a Competitive Edge

Looking to grow your business and boost efficiency? Here are a few must-have tech solutions we recommend:

VoIP Phone Systems: Say Goodbye to Outdated Landlines

Traditional phone systems are expensive and outdated. VoIP (Voice over Internet Protocol) phone systems let you make calls over the internet, offering better quality, lower costs, and cool features like call forwarding and voicemail-to-email.

Business Intelligence (BI) Tools: Make Smarter Decisions

Data is king! Tools like Power BI, Tableau, and Google Data Studio help you analyze trends, track customer behavior, and make informed decisions that drive growth.

E-commerce & Digital Marketing Strategies

A strong online presence is a game-changer. Spokane businesses that invest in SEO, Google Ads, and social media marketing see better customer engagement and higher sales.

Digital marketing essentials:

  • Local SEO optimization – Make sure customers find you first in local searches.
  • Google My Business (GMB) management – Stand out with reviews, photos, and updates.
  • Content marketing – Share helpful articles and insights to establish credibility.

Let’s Talk About Your IT Needs!

We love helping Spokane businesses like yours simplify IT, improve security, and boost efficiency with the latest tech solutions. If you’re looking for expert advice, hands-on support, or just want to chat about how technology can help your business thrive, let’s connect!

Give us a call, shoot us an email, or drop by our office—we’d love to hear about your business and see how we can support your success. Technology should work for you, not against you. Let’s make IT simple, together!

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