Why Managed IT?
Who is Fisher's?
LOCAL EXPERTS
Since 1936 we have been helping businesses make the best decisions for their office technology.
EXCEPTIONAL SERVICE
Our mission is to make our customers extremely happy with their office technology.
TRUSTED PARTNER
Trusted office tech partner serving Idaho, Montana, Washington, and Utah.
Why Managed IT?
CONSISTENT, TIMELY SUPPORT RESPONSE + RESOLUTION
We deliver timely, actionable IT support - There are no “low-priority” customers at Fisher’s.
PROACTIVE AND PREVENTATIVE PLANNING
We assign each customer a personal Chief Information Officer (CIO) who oversees your entire IT infrastructure with the support of Fisher’s local team of certified IT experts. They ensure everything on your network is running smoothly.
TRANSPARENT, FAIR, AND SIMPLE PRICING
We understand that IT budgets are not endless, so we work with you to provide reasonable solutions that meets your goals and your budget.
Core Services
FOR A FULL MANAGED CUSTOMER
LOCATION/SITE NETWORKING
Comprehensive design, management and security control of all IP-attached devices including firewall, network switching, Wi-Fi, and network cabling.
HELPDESK AND SUPPORT
Certified IT staff providing you with in- house, vendor, and on-site support acces- sible by email, phone, and customer portal. Tiered level case management with defined SLAs to get users up and running in no time.
DEVICE MANAGEMENT
Server and Desktop monitoring/manage- ment with proactive patch fix. Backstopped with best-in-class NOC support, inventory oversight, and technician on-site services.
BACK-UP + BUSINESS CONTINUITY
Server, desktop and application copy data protection for recovery of lost or corrupted data. Cloud hosted recovery options for fast on-line survivability and platform portability.
PRODUCTIVITY SERVICES
Email, desktop application, user file stor- age, and centralized administration for a business. Unlimited end-user support of document, spreadsheet, presentation and profile administration.
Advanced Services
WANT A TECH-YEAH OFFICE?
Fisher’s has additional offerings that are just right for your business needs.